You can find the answer to many common questions in our FAQ and Support sections.
If you can't find the answer to your question and require further assistance, please submit details of your query using the form below. Fields marked with a * are mandatory.
Alternatively, please call our customer care team.
Customer service hours: Mon – Fri 9am – 6pm EST
If you are a retailer who would like more information about SureFlap, please contact our business development team: